Job offer : Director of Support services
Publié par Christine Pilote
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The organization:

The SADCs and CAEs are non-profit organizations that have been working for over 40 years on the economic development of regions in Quebec. The Réseau includes 57 SADCs (Sociétés d’aide au développement des collectivités) and 10 CAEs (Centre d’aide aux entreprises). They count more than 350 professionals and 500 volunteers who support innovative projects and businesses for thriving communities. Each year, they assist and finance over 10,000 businesses and more than 1,500 local projects.

Context of the role:

In order to support the development of the organization in its new business model and to strengthen the capacities of the 67 SADCs+CAEs in Quebec, the Réseau aims to integrate a dynamic leader to achieve its ambitious objectives of growth, recognition, and solidarity. By joining the existing team, the director of support will contribute their knowledge and human skills; they will need to promote the organizational development of the 67 SADCs+CAEs and the professional growth of the employees and volunteers of the boards of directors while ensuring their clear understanding of the mandates and objectives related to the three lines of business: local economic development, technical assistance, and financing.

The challenges:

  • Structure the Réseau support for the SADCs+CAEs
  • Maintain and strengthen coherence and solidarity within the Réseau

Main responsibilities:

  • Define and implement a needs assessment approach for training and support focused on the three lines of business of the SADCs+CAEs
  • Design and implement tailored training tools and pathways to meet the needs of members
  • Support and assist the 67 general managements of the SADCs+CAEs and their boards of directors in understanding and executing their mandates
  • Establish exchange groups, foster interactions, and engagement to improve practices as well as technical, interpersonal, and leadership skills
  • Mobilize members to find common solutions to group issues
  • Collaborate on the revision of the business model of the SADCs and CAEs

Required training and experience:

  • Bachelor’s degree in administration or in any other relevant field (pertinent experience may compensate for the degree)
  • At least 10 years of relevant experience as a professional in the field
  • At least 5 years of experience within a board of directors of a non-profit organization
  • Bilingualism required: French and English spoken and written

Skills and qualities sought:

  • Very good knowledge of the role and function of a SADC+CAE or similar economic development organization
  • Exceptional communication skills
  • Political acumen
  • Possess rigor and a strong sense of organization
  • Ability to thrive within a small team with minimal guidance and supervision
  • Familiar with and able to use the tools of the Office suite

The extras:

  • Competitive salary
  • Comprehensive collective insurance
  • Access to a generous collective RRSP program with employer contribution
  • Generous vacation and summer hours
  • Possibility of telecommuting and a budget to equip oneself well
  • Provided computer equipment
  • Cell phone allowance of $500/year
  • Environment focused on work-life balance
  • Actively participate in the local economic development of communitiesApply before February 21 to: [email protected]